Customer Service Employee (Male/Female) Required – Automotive Sector (Remote Work)

A company in the automotive sector is seeking a male or female customer service employee to join the team and work remotely.

Main Tasks

• Responding to customer inquiries via WhatsApp and telephone calls.

• Providing clear and accurate information about available services and cars.

• Following up with customers politely and professionally, and converting inquiries into actual sales opportunities.

• Documenting notes and forwarding customer needs to the relevant team when necessary.

Requirements

• Fluency in the Saudi dialect (speaking and understanding), and the ability to communicate appropriately with the Saudi audience.

• Previous experience in the automobile sector with good knowledge of terminology and the nature of customer questions.

• Practical experience in customer service or telesales.

• Fast communication, good follow-up skills, and the ability to handle a large number of inquiries daily.

• Commitment, discipline, and the ability to work remotely efficiently.

Work Benefits

• Remote work.

• Attractive salary.

• Flexible work environment and the opportunity to grow with a fast-paced team.
  
  Nature of the Work

  • Remote work.

  • The company does not have an official headquarters in Istanbul.

  • We have a team that usually meets in coffee shops in the Esenyurt area.

  • The possibility of meeting one or two days a week is preferred, especially in the initial phase, as in-person work helps develop ideas and improve marketing quality.

To Apply
Please send a brief summary of your previous experience.