A versatile and results-driven professional with a strong background in IT management, project delivery, and Zoho platform consultancy. Experienced in overseeing end-to-end IT operations, leading cross-functional projects, and implementing customized Zoho solutions to drive business efficiency and growth.

Key Responsibilities:

IT Management:
- Oversee daily IT operations, infrastructure, and cybersecurity.
- Manage software and hardware procurement, licensing, and vendor relationships.
- Ensure business continuity through robust backup and disaster recovery systems.
Project Management:
- Plan, execute, and deliver IT and business projects on time and within scope.
- Collaborate with stakeholders to define project goals, KPIs, and timelines.
- Monitor progress, manage risk, and ensure quality control across all project phases.
Zoho Consultant:
- Design, implement, and optimize Zoho One applications (CRM, Books, People, etc.).
- Develop custom automation workflows, blueprints, and integrations with third-party systems.
- Train end-users and provide ongoing support to maximize ROI on Zoho tools.