A customer service manager is required to work in a law firm in Istanbul

Basic tasks:

· Communicate with potential customers, identify their needs, and collect the necessary information to evaluate the situation.

· Adding customer information to the customer relationship management (CRM) system.

· Setting appointments for meetings with clients, attending them with the main consultant, and then preparing the minutes of the meeting.

· Preparing offers and discussing them with customers in order to successfully close the sales process.

· Follow up with customers and ensure that work on their needs is going well.

Job requirements:

·       College degree

· Two years of experience in the sales department, preferably in the service field

· Excellent communication and follow-up skills

· Strong customer service skills and the ability to deal with different customer personalities

· Ability to work independently and in a team environment

· High selling and organizational skills

· Proficiency in using Microsoft Office programs

· Very good Turkish language