We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Location
Istanbul/Turkey
sales Representative Responsibilities
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Create records of customer interactions and follow up to ensure all questions have been answered
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Identify common customer issues and bring them to the attention of the team
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Qualifications
- Experience working in Medical Tourism
- Excellent active listening, interpersonal, and communication skills
- speak French, English or spanish