CRM Data Management Specialist ( English - Arabic )

Summary

Are you an expert in CRM and have experience in managing multi-channel?

Do you have an analytical eye when it comes to evaluating campaign performance? 

If this sounds like you, we’d love to chat!

The Company:

We are a French company which specializes in designing and manufacturing state-of-the-art invisible orthodontics (clear aligner).

Responsibilities:

• Build the current database to comprehensively cover the full breadth of our market.

• Improve the quality of the current data through the removal of irrelevant data and appending new data to existing contacts.

• Identify and manage new data channels that ensure our sales teams have the highest quality and fastest intelligence in the industry.

• Lead the organisation and structure of our data for optimal operational and management reporting.

• Lead in creating a powerful Salesforce (CRM) interface.

• Develop our lead management processes to maximize efficiency.

• Develop clear critical reporting via dashboards for all use-cases.

• Lead in providing a powerful targeting capability.

Requirements:

• Bachelor's degree in marketing or related field.

• At least 5 years of experience in working with CRM systems, preferably Zoho.

• Track record of working closely with commercial teams on the implementation of CRM.

• Strong understanding of the operational and management use of a CRM in a B2B & B2C environment.

• Experience in sourcing external data and data acquisition.

• Experience in managing data integration, data matching, and alignment.

• Experience in managing manual data inputting resources.

• High attention to detail.

• Preferable experience in data analytics and cloud data processing.

• Time management skills.

• Excellent interpersonal skills.

• Excellent written and verbal communication.

• Able to work on multiple projects simultaneously with strong organizational skills.

• Strong project management skills with the ability to meet deadlines while managing multiple projects.

• Proficiency in both written and speaking Arabic, English, and “French” is a plus.

Benefits

• Competitive salary.

• Flexible paid time off.

• Enhanced parental leave.

• Dynamic working environment with talented people.

• Flexible work environment.