# Technical Support

Company: #SALAHSOFT
Job Title: # Technical Support
Job Type: #FullTime 

Technical Support Responsibilities:
•    Dealing and behaving appropriately with clients
•    Complete detailed reports listing requests for technical assistance, steps taken to resolve them
•    Assist management in creating training materials pertaining to system troubleshooting and usage 
•    Resolve technical issues related to network interruptions

Technical Support Requirements:
•    Bachelor's degree in Accounting or Business Administration
•    Good knowledge of accounting matter
•    1-2 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services
•    Extensive experience working operating system Windows
•    Females
Skills:
•    Accept constructive criticism and customer feedback regarding their experience with software
•    Ability to prioritize
•    Time-management skills and the ability to establish reasonable and attainable deadlines for resolution

How to Apply: