"Call center" employees (Fluent Russian) to work in Istanbul

Real estate agency in Istanbul looking for experienced "Call center" employee  (Fluent Russian)

Required Experience

• Desire to solve problems and an insatiable desire to help internal and external customers required.
• Has knowledge of commonly-used concepts, practices, and procedures within the customer service field
• Minimum one (1) year experience as a customer service representative in a high volume inbound call center.
• Experience entering information into a Customer Relationship Management (CRM) tool
• Ability to follow instructions and pre-established guidelines to perform the functions of the job (i.e. order entry, telephone standards, etc)
• Ability to adapt to changing or increasing demands in an evolving role.
• Ability to offer excellent internal and external customer service under pressure.
• Possess strong computer skills (e.g. MS Word, MS Excel, MS Outlook, Database tools, CRM applications, Google drives) to accurately and efficiently enter data into software tools
• Able to work with limited supervision and stay focused on required tasks through completion
• Work required hours and be on time each regularly scheduled business day. Overtime may be required based on business needs. Must be able to rotate to cover time off for team members as needed.
• Able and willing to work with a diverse customer base
• Team player with the ability to help others while productively working independently on job assignments
• Experience working in real estate firms
• Ability to balance customer demands with business requirements
  
  Work hours:
• Monday-Friday 10:00 a.m. – 6:00 p.m.
• Saturday 10:00 a.m. - 2:00 p.m.
  
  Kindly send your C.V. With code ARIO5 in message title to i